Privacy Policy

1. Introduction

Bidston Draughting (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website https://bidstondraughting.co.uk/, submit an enquiry, request a quotation, or otherwise communicate with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to website visitors, prospective clients, and customers.

2. Who We Are

Bidston Draughting is a UK-based architectural and building design service provider, offering draughting, planning drawings, and related professional services for residential and commercial projects. We act as the data controller for all personal data collected through our website and business communications.

3. Personal Data We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide

When you contact us through the website, email, or telephone, we may collect your name, email address, telephone number, property location, project details, and any additional information you choose to provide relating to your building or design requirements.

3.2 Project and Property Information

To deliver draughting and design services, we may collect information relating to your property, including address, measurements, existing plans, photographs, and planning-related documentation.

3.3 Automatically Collected Information

When you visit our website, certain technical data may be collected automatically. This can include IP address, browser type, device information, operating system, pages viewed, and referral source. This data is collected using cookies and similar technologies.

4. How We Use Personal Data

We use personal data only where necessary for legitimate business purposes, including:

  • Responding to enquiries and providing quotations
  • Preparing drawings, plans, and design documentation
  • Communicating with clients regarding projects and progress
  • Managing appointments, surveys, and site visits
  • Improving website performance and usability
  • Maintaining internal records and administrative processes
  • Complying with legal, regulatory, or planning requirements

We do not sell, rent, or trade personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent, where you have actively contacted us or submitted information
  • Contractual necessity, where processing is required to provide services or quotations
  • Legitimate interests, where processing supports our professional operations and client relationships
  • Legal obligation, where we are required to retain or disclose information by law

6. Cookies and Website Analytics

Our website uses cookies to ensure proper functionality, analyse visitor behaviour, and improve performance. Cookies may collect technical and usage data, but do not directly identify individuals.

You can manage or disable cookies through your browser settings. Further information is available in our Cookie Policy, if published on the website.

7. Sharing of Personal Data

We may share personal data only where necessary and appropriate, including:

  • With planning consultants, surveyors, or contractors involved in your project
  • With IT and website service providers supporting our systems
  • With professional advisers such as accountants or legal consultants
  • Where disclosure is required by law or regulatory authorities

All third parties must handle personal data securely and in compliance with data protection legislation.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures include secure storage, restricted access to information, and internal data handling procedures.

Despite our safeguards, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. This includes maintaining project records, responding to enquiries, and meeting legal or professional obligations. When personal data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data where legally permitted
  • Object to or restrict certain processing activities
  • Request data portability where applicable
  • Withdraw consent at any time where processing is based on consent

Requests can be made using the contact details below.

11. Third Party Links

Our website may contain links to third-party websites. Bidston Draughting is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before providing any personal data.

12. Children’s Data

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be removed promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Updates will be published on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Bidston Draughting
Website: https://bidstondraughting.co.uk/
Website: https://bidstondraughting.co.uk/
Call: 020 3576 1705
Email: info@bidstondraughting.co.uk